It is one of the most common calls we get. A system went up a few years ago, generation has dropped or the inverter is showing a fault, and the company that installed it has changed its number or closed. We take these systems over, diagnose them properly, and look after them from then on.
Send a photo of the faultPanel warranties come from the manufacturer, not the installer. If Adani, Waaree or Tata made your panels, a valid claim can still be made even if the company that fitted them has vanished. We help you file it.
Some systems were built so badly that fixing them costs more than replacing them. We will tell you which one yours is, in writing, and we would rather lose the job than sell you a repair that will not hold.
Non-galvanised structure, ordinary fasteners instead of SS 304, cable run without conduit, earthing skipped. Almost every system we take over has failed at one of those four points.
Send photos of the inverter display and the array on WhatsApp first — that is free and often tells us a lot. A full on-site diagnostic is quoted upfront, depending on your area and system size.
Yes. We document the existing condition first so there is no argument later about what we did and did not touch, and we can help you pursue the manufacturer warranty in parallel.
Often, yes — it depends how far the previous installer got and whether the panels fitted are DCR-compliant. Send us the documents you have and we will check. See the subsidy guide.
We cannot honour another company’s workmanship warranty — nobody can. What we do is tell you honestly what is still covered by the manufacturers, and warrant our own repair work.
Send photos on WhatsApp and we will tell you the same day whether it is urgent. A faulted inverter in peak generation season loses you money every day it stays off.
No call centre. Send your last light bill on WhatsApp and we will tell you honestly if solar suits your roof.
One photo on WhatsApp. We reply with your system size and price the same day.