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Repair & system takeover

Your installer stopped answering?

It is one of the most common calls we get. A system went up a few years ago, generation has dropped or the inverter is showing a fault, and the company that installed it has changed its number or closed. We take these systems over, diagnose them properly, and look after them from then on.

Send a photo of the fault

What we fix

  • Generation well below what it should be for the season
  • Inverter showing error codes, or shutting down repeatedly
  • Cracked, discoloured or delaminated panels
  • Loose, rusted or badly built mounting structures
  • Bad DC joints, damaged conduit, water in the ACDB or DCDB
  • Earthing that was never done properly, or has failed
  • Monitoring that has never worked since the day it was installed
  • Net metering or subsidy paperwork left half finished

How a takeover works

  • Site inspection. We test the array string by string, read the inverter log, and check structure, cabling and earthing.
  • Written report. What is wrong, what caused it, what is still under manufacturer warranty and what is not.
  • Fixed quote. Repairs priced before we touch anything. If it is not worth repairing, we will say so.
  • Ongoing service. Once it is right, put it on a maintenance contract so it stays that way.

The part other installers will not tell you

Your panel warranty may still be alive

Panel warranties come from the manufacturer, not the installer. If Adani, Waaree or Tata made your panels, a valid claim can still be made even if the company that fitted them has vanished. We help you file it.

Not everything is worth repairing

Some systems were built so badly that fixing them costs more than replacing them. We will tell you which one yours is, in writing, and we would rather lose the job than sell you a repair that will not hold.

Cheap installs fail in predictable places

Non-galvanised structure, ordinary fasteners instead of SS 304, cable run without conduit, earthing skipped. Almost every system we take over has failed at one of those four points.

Repair questions

Do you charge for the inspection?

Send photos of the inverter display and the array on WhatsApp first — that is free and often tells us a lot. A full on-site diagnostic is quoted upfront, depending on your area and system size.

Can you take over a system that is still under warranty?

Yes. We document the existing condition first so there is no argument later about what we did and did not touch, and we can help you pursue the manufacturer warranty in parallel.

My subsidy paperwork was never completed. Can you finish it?

Often, yes — it depends how far the previous installer got and whether the panels fitted are DCR-compliant. Send us the documents you have and we will check. See the subsidy guide.

Will you honour the old warranty?

We cannot honour another company’s workmanship warranty — nobody can. What we do is tell you honestly what is still covered by the manufacturers, and warrant our own repair work.

How quickly can you come?

Send photos on WhatsApp and we will tell you the same day whether it is urgent. A faulted inverter in peak generation season loses you money every day it stays off.

Talk to a real engineer

No call centre. Send your last light bill on WhatsApp and we will tell you honestly if solar suits your roof.

  • +91 70697 00100
    Mon–Sat, 9am–7pm · WhatsApp welcome
  • info@eternalsolarenergy.co.in
    Replies within one working day
  • 404, Pushkar Business Park
    Lal Bahadur Shastri Road, near Star Hospital,
    Bapunagar, Ahmedabad, Gujarat 380024

Get your system checked

We call within 2 working hours, 9am–7pm. No spam.

Send us your last light bill

One photo on WhatsApp. We reply with your system size and price the same day.

WhatsApp +91 70697 00100